"The service was on time and with alacrity."
"Great customer service and very knowledgeable and friendly. "
"I said something to the "trained" sales rep, he said adjust the band, I started riding and as I expected the helmet was too large. Now I'm stuck"
"I came in for a helmet, but they didn't have my size. The trainee salesperson was very nice and helpful, but not well versed in the merchandise. No one came to the rescue. At least I was able to determine that the Sena helmets are 1 size smaller than normal. "
"Great staff and very helpful. Lots of equipment to choose from."
"Bought a 250 dollar helmet accessory from this shop on recommendation from my buddy because he said they instal it for you in house once you buy it. After I had purchased it and inquired about getting it installed the salesman told me he couldn’t because the shop was too busy. There were 3 other people in there besides myself, if that’s busy then you clearly don’t get enough customers through the door. Will not ever be returning to this shop again."
"The staff there was very knowledgeable & friendly. Lots of help ! Definitely a repeat customer."
"Was greeted and got product ASAP even answered questions "
"It was nice and the prices are accessible "
"They had what I wanted in stock. I was helped and out the door is about fifteen minutes. No discounts offered but I needed the helmet for a trip and they had it. They were the only ones in my area that had it in stock. Any discount from full list would have got this review five stars."
"Staff was helpful for my first time in the store. Linda looked after me and even provide great feedback on items I looked at. Great staff at the store in Laurel, MD"
"I had my sena Bluetooth installed. Technician did a great job and he instructed me how to use it. Very friendly environment..."
"Great service!! Clean store and lots of product!!"
"I rolled on into Cycle Gear with my son in search of a helmet and gloves for my new riders class. Brad (my sales associate) went above and beyond to make sure that I got what I needed and it fit properly. Thanks again!"
"I went shopping for a new helmet. Linda couldn't have been a more pleasant, helpful associate.
I will definitely recommend Cycle Gear in Laurel and especially Linda!"